Website Privacy Policy

24/7 Customer, Inc., on behalf of itself and its affiliated companies (collectively, "[24]7"), has adopted the following Website Privacy Policy in furtherance of respecting online privacy and recognizing the need for appropriate protection and management of the personally-identifiable information we may receive from visitors to this United States-based website ("Personal Information"), like yourself.


Collection of Personal Information

This Website Privacy Policy applies to all information actively submitted by you (or passively collected from you) on this website, including Personal Information. In general, you can visit this website without actively telling us who you are or actively revealing any Personal Information about yourself. There are times, however, when we may need you to provide Personal Information (such as your name and address) to be able to provide you with the information, service or product you have requested. You may be asked to provide such Personal Information through completing a form on this website. You are not obligated to provide this Personal Information, but you may not be able to get the products, services or information you requested without it.


We may use your Personal Information to correspond with you, to process an order, or to provide you with information on-line, such as a newsletter. Also, if you provide us with your Personal Information, then we may attempt to contact you, either by phone, email or regular post, to see whether we can provide you with additional information or to share information about a product or service that we think you might find interesting. In addition, if you chose to have a business relationship with [24]7, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.


We sometimes monitor who visits this website and for how long (using cookies and other tracking technologies, as described in the next section), and we may attempt to initiate a chat session with this website’s visitors. You may opt out of participating in the chat session by either closing the chat window or responding that you do not care to engage in a chat session.


[24]7 strives to comply with all applicable laws in the United States that are designed to protect your privacy as a user of this website. Although legal requirements may vary from country to country, [24]7 intends to adhere to the principles set forth in this Website Privacy Policy even when we collect Personal Information in countries that require lesser protection for Personal Information than in the United States.


Cookies, IP Addresses and Other Tracking Technologies

Some parts of this website utilize "cookies" and other third party tracking technologies. A "cookie" is a small text or image file that may be used, for example, to collect information about your activity on this and other websites. Some cookies and other technologies may serve to recall Personal Information previously supplied or collected by you. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.


Another method through which we collect aggregate information is the collection of IP addresses. An IP address is a unique number that is automatically assigned to your computer when you access the Internet. Web servers automatically identify your computer by its IP address. When you access this website, our web servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.


Other tracking technologies may record information such as Internet domain and host names you visit before and after visiting this website; browser software and operating system types; button click patterns; and dates and times that this website is accessed. Our use of cookies and other tracking technologies allows us to improve this website. We may also analyze information that does not contain Personal Information for trends and statistics.


We may utilize (i) a 1x1 image tracking pixel placed on certain webpages of the this website to collect relevant information from this website and to set a Cookie on your web browser, (ii) your browser stream data to the this website, or (iii) other information collected from you (collectively, the “Targeting Data”).  Such Targeting Data may include, among other things, IP address, date and time of your visit to this website, website pages visited by you and merchandise viewed or placed in our e-commerce shopping cart.  The Targeting Data is used to provide our targeted advertisements to you while you are on third-party websites with whom we have purchased advertising inventory and may be combined or matched to third party data to identify you and display a targeted advertisement you.





If you tell us that you do not wish to have your Personal Information used as a basis for further contact with you, we will respect your wishes. You may choose to opt-out of receiving future e-mail or mailings by following the unsubscribe procedures generally provided with our communications, or by sending an email to specifying "Unsubscribe" in the subject line.


You can opt out of our targeted advertising display program which uses Targeting Data (powered by FetchBack, Inc.) using the Network Advertising Initiative's consumer opt-out webpage located at and opting-out of the FetchBack, Inc. services. If you clear your web browser's cookies and then visit this website again, or visit this website from a different web browser, you will need to re-enter your opt-out choices.


Data Security

We utilize a combination of reasonable and appropriate physical, technical, and administrative safeguards to prevent unauthorized access or disclosure, to maintain data accuracy of your Personal Information, and to ensure the appropriate use of Personal Information we collect and process via this website. [24]7 retains Personal Information only as required or permitted by local law and while it has a legitimate business purpose to do so.  In addition, [24]7 uses standard security protocols, and mechanisms to exchange the transmission of sensitive Personal Information (such as credit card details). When you enter sensitive Personal Information (such as your credit card number) in the [24]7 Platform, we encrypt the transmission it using secure socket layer (“SSL”) technology.


Accuracy of Personal Information

[24]7 intends to maintain accurate Personal Information at all times. If you require the Personal Information you have provided [24]7 to be updated, you may send updates and corrections to [24]7 via email to specifying in the Subject line that you wish to provide an update and we will make reasonable efforts to incorporate the changes in our records as soon as practicable if you provide the information we require to locate your Personal Information in our records (e.g. old name, email address, etc.).





Third Parties

Occasionally, we may share aggregate, non-personally identifiable information about our users with our business and alliance partners. Other than our business and alliance partners, we do not provide Personal Information to any third party for any purpose whatsoever and we will not do so unless we are legally required to do so. Similarly, it is against our policy to sell Personal Information collected online without consent. We will take reasonable steps to ensure that third-parties who receive any of your Personal Information from us protect such information on [24]7's behalf.


Links to Other Websites

When you are on this website, you could be directed to other websites that are beyond our control. There may be links to other websites that take you outside our service; for example, links to business/alliance partners and trade show companies. These other websites may send their own cookies to users, or otherwise collect data or solicit personal information. If you are directed to any third-party website, we make no representation as to the existence, sufficiency, accuracy or completeness of the privacy policy of the companies associated with such websites.


Children's Privacy

This website is not designed to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.


Statement of Consent

By using this website, you consent to the terms of this Website Privacy Policy and to [24]7 processing and using Personal Information for the purposes described herein.


Should this Website Privacy Policy change, we intend to take reasonable steps to ensure that these changes are brought to your attention by posting a revised Website Privacy Policy on this website.